Entrepreneurs are frequently working in their business not on their business. Training from policies and procedures manuals, using SOPs and operating manuals helps correct employee problems before they begin. However, if they continue to be a problem, then you have to change your people. Remember to give incentive for your employees to work as a team and out perform everyone else.
Why do 27 million businesses go out of business? They do not plan their exit. Make sure you do from day one. Understand what your business is worth and know who you are selling to to make the best exit from the company that you can.
How do we do business in a COVID world? We go through what industries are effected; what is hot and what is not?